Warranty terms and conditions

Standard Warranty (SW) will be applicable for a specified term of 1 year from the date of original purchase of device either from Sakri or via retail purchase by the customer. In the event of any complaint related to the defects in the device hardware (“product”) during warranty duration, Sakri at its sole discretion may provide the following services according to terms and conditions stated here.

1. Sakri agree to repair or replace the product (as the case may be) which it will supply to you at its own cost, in circumstances where the product does not perform in accordance with specifications as mentioned, during the standard warranty period of 1 year from the date of purchase of product.
2. Proof of purchase (invoice or paid order confirmation) must be provided when requesting for service under the standard warranty
3. Sakri requires any customer requesting service under the standard warranty to comply with directions from Sakri Authorized Service Centre (SASC) in relation to troubleshooting any issue and facilitating any repair or replacement under these standard warranty terms and conditions.
4. If products are already faulty or damaged upon delivery, photographic evidence of the damage must be submitted to Sakri support at support@wintab.in
5. Sakri reserves the right to replace the product or relevant part with the same or equivalent product or part, rather than repair it depending on the extent of the fault or damage on the product

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